Frequently Asked Questions
How to Report Maintenance Issues
At Emerald Hill Properties, we make it easy for owners and guests to request maintenance. Simply log in to your EH portal and submit a maintenance request, providing a detailed description of the issue. Our dedicated maintenance team will promptly address your request and keep you updated on the progress.
Leasing a Property with Us
Leasing a property with Emerald Hill Properties is a straightforward process. Browse through our available short-term rentals to find the perfect match for your needs. Once you've chosen a property, get in touch with our team to schedule a viewing and kickstart the leasing process. We'll provide guidance on the necessary steps and paperwork to secure your new rental property.
Short-Term Rental Property Staging
Designing and stocking a short-term rental property is hassle-free with Emerald Hill. Owners can conveniently select a room refresh using their existing style, design an entire room, or collaborate on a cohesive design for an entire home. Get started by requesting our available brands or a design mock-up.